All products and formats are non-returnable and non-refundable. To ensure customer satisfaction, we provide extensive previews of our titles through lengthy samples available on our official YouTube channel. Additionally, as all downloads are delivered electronically, we are unable to offer refunds. All sales are final. Should you encounter any issues with an audio file, please notify us, and we will make every effort to resolve the matter promptly.
For any specific requests or concerns, please contact us by submitting a email to contact@kokoroaudio.com.